Terms & Conditions
Effective Date: September 5, 2026
These Terms & Conditions govern your use of the Real Solutions Counseling Services PLLC (“Real Solutions,” “we,” “us,” or “our”) website and certain electronic communications with our practice.
By using this website, you agree to these Terms & Conditions.
Website Information
Information provided on this website is intended for general informational purposes and to help individuals learn about Real Solutions Counseling Services and the services we offer.
Website content is not intended to provide medical, psychological, psychiatric, or other clinical advice and should not be used as a substitute for evaluation or treatment by a qualified healthcare professional.
Website Inquiries
Submitting an inquiry through our website does not establish a therapist-client relationship and does not guarantee acceptance as a client or availability of a particular therapist, service, appointment, or insurance arrangement.
A member of our team may contact you after receiving your inquiry to learn more about your needs, discuss availability, and determine appropriate next steps.
Emergencies
This website, our general email addresses, and routine text messaging are not emergency or crisis services and are not monitored continuously.
If you are experiencing a medical or mental health emergency or believe you or another person may be in immediate danger, call 911 or go to the nearest emergency room.
You may also call or text 988 to reach the 988 Suicide & Crisis Lifeline.
SMS/Text Messaging Terms
By providing your mobile phone number and affirmatively opting in to receive text messages, you agree that Real Solutions Counseling Services PLLC may send text messages to the number you provide.
Messages may include communications regarding:
-
Responses to your inquiry
-
Scheduling and appointment coordination
-
Appointment reminders
-
Status updates
-
Answers to administrative questions
-
Other service-related or administrative communications
Message frequency varies. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP to any message you receive from us.
For assistance, reply HELP or contact Real Solutions Counseling Services at info@realsolutionscounseling.com.
Your consent to receive text messages is not a condition of receiving counseling services.
Mobile phone numbers, text messaging opt-in information, and consent information will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
For additional information about how we collect and use personal information, please review our Privacy Policy.
Electronic Communications
Email and standard SMS/text messaging may not provide the same level of privacy or security as secure healthcare communication systems.
Please do not send detailed clinical information, medical information, mental health records, diagnoses, Social Security numbers, payment card information, or other highly sensitive information through ordinary text messages or general email unless specifically instructed to use an appropriate secure method.
No Guarantee of Services
Information on our website regarding providers, services, appointment availability, insurance participation, or fees may change.
We cannot guarantee that a particular provider will be available, that a particular service will be appropriate for you, or that your insurance plan will cover services.
Intellectual Property
Unless otherwise stated, the text, graphics, branding, logos, and other original content appearing on this website are owned by or licensed to Real Solutions Counseling Services PLLC and may not be copied, reproduced, or distributed without permission except as permitted by applicable law.
Third-Party Links
Our website may contain links to third-party websites, resources, or services for convenience or informational purposes. Real Solutions Counseling Services does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.
Changes to These Terms
We may update these Terms & Conditions periodically. Updated terms will be posted on this page with a revised effective date.
Contact Us
Questions regarding these Terms & Conditions may be directed to:
Real Solutions Counseling Services PLLC
Email: info@realsolutionscounseling.com
Website: www.realsolutionscounseling.com